Local Adviceline: 0800 144 8848 

Macmillan Welfare Benefits Adviser Full time (36 hours per week) 

We have secured funding from Macmillan Cancer Charity and have a vacancy for an 
experienced Welfare Benefits Adviser to assist people affected by cancer to apply for benefits, 
undertake appeal work and is also capable of delivering debt, housing and employment advice 
and casework. 

The successful candidate 

will work alongside our small advice team offering comprehensive 
advice on benefits, debt, housing to name but a few enquiry areas. Client contact our service by phone, face-to-face and email. You will provide outreach service in community-based organisations (hospital/hospice, GP surgeries and conduct home visits). 

You will demonstrate 

highly developed listening, communication, and interpersonal skills 
necessary to handle emotional and complex situations in a way which always balances empathy 
with professionalism. The candidate will possess good technical knowledge and have a flexible 
approach to work, and will be required to maintain Citizens Advice quality standards and work 
efficiently and consistently to ensure targets are met. 

Applications for this position will be continuously reviewed, with interviews conducted on an ongoing basis until the ideal candidate is selected. 

Application For Appointment 

I am interested in applying for the post of Macmillian Welfare benefits advisor. The candidate will have experience of welfare benefits and the ability to undertake benefits, debt, energy, housing and employment casework. 
In your covering letter can you provide us with the following information - Provide us with your reasons for applying, to assist the selection panel, please ensure you take each point of the person specification in turn and give specific (numbered) information that demonstrates how you have the skills and abilities needed for this post, giving examples of your relevant skills, abilities and experience. Paid and voluntary work are not the only experiences worth quoting. Other life experiences and skills are just as valid. 
Also, provide us with your notice period and two references. 

Our Funders 

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