Macmillan Welfare Benefits Adviser Full time (36 hours per week)
We have secured funding from Macmillan Cancer Charity and have a vacancy for an
experienced Welfare Benefits Adviser to assist people affected by cancer to apply for benefits,
undertake appeal work and is also capable of delivering debt, housing and employment advice
and casework.
The successful candidate
will work alongside our small advice team offering comprehensive
advice on benefits, debt, housing to name but a few enquiry areas. Client contact our service by phone, face-to-face and email. You will provide outreach service in community-based organisations (hospital/hospice, GP surgeries and conduct home visits).
You will demonstrate
highly developed listening, communication, and interpersonal skills
necessary to handle emotional and complex situations in a way which always balances empathy
with professionalism. The candidate will possess good technical knowledge and have a flexible
approach to work, and will be required to maintain Citizens Advice quality standards and work
efficiently and consistently to ensure targets are met.
Discover more about the Vacancy
Applications for this position will be continuously reviewed, with interviews conducted on an ongoing basis until the ideal candidate is selected.
Application For Appointment
I am interested in applying for the post of Macmillian Welfare benefits advisor. The candidate will have experience of welfare benefits and the ability to undertake benefits, debt, energy, housing and employment casework.