Local Adviceline: 0808 278 7893 

Who we help 

Carers 
Young people 
Older people 
People in employment or unemployed people 
Those experiencing illness or disabled people 
Parents 
Armed forces and veterans 
People on a low income 
People in employment or unemployed people 
Those experiencing illness or disabled people 
Carers 
Young people 
Older people 
Parents 
Armed forces and veterans 
People on a low income 

How we help 

As a local, independent registered charity, we provide free, impartial, and confidential advice and information to the community. 

Benefits 

Talk to us about issues with your benefits, or get information on areas like PIP, Universal Credit, or child benefits. 

Employment 

We'll help you address all types of workplace problems, including issues with discrimination or redundancy. 

Health 

We can help with advice with NHS health costs and services, including mental health, people living with cancer, including social care services locally for older or vulnerable people. 

Consumer 

We will guide you on making a full complaint about faulty goods, bad service, or think you may have been scammed, we can also provide useful advice if you are struggling with your energy bills or need to make your home more energy efficient. 

Debt and money 

Discuss how to better manage your debt or get money advice from our trained specialists. 

Family 

Access support for a variety of family issues, from getting child maintenance to ending a relationship. 

Housing 

Get advice about your tenancy, whether you live in social housing, private sector or a home owner, we can help with your mortgage difficulties, council tax arears, homelessness, evictions or disputes with your neighbours. 

Armed forces, Veterans and their families 

We can help you to navigate services and financial help available to you, advice and support can range from care homes for veterans and welfare benefit assistance for disabled ex-service personnel. 

In addition to our core work we can help you with specialised projects... 

Hillingdon Food Bank - If you have accessed the foodbank within the past two years and require specialist help you to get back on track this could be employment advice, access to welfare benefits or debt advice we can help you onsite at the Hillingdon Food bank. Project funded by the Trussell Trust. 
Heat 4 Hillingdon - We can help you if you are struggling with to pay your energy bills or would like to make your home more energy efficient we can provide advice and support. Project funded by Energy Saving Trust. 
Hillingdon Homes for all - If you are a Hillingdon residents with a disability, we can help you to remain in your home. If you need help to claim benefits, facing threats of eviction, in need of housing and debt advice and home adaptations we can assist you. Project funded by Nationwide Community Fund. 
Benefit and Appeals Project - We help clients to maximise their benefits, help you to appeal against a decision made by DWP. Project funded by Trust for London. 
Help 4 Hillingdon - If you are struggling at work our employment project can help you to negotiate with your employer, understand maternity and parental rights, check if you can get sick pay, provide advice and information around grievances, redundancy and employment tribunals. Project funded by the National Lottery Community Fund. 
Debt and Benefits Project - We help you with income maximisation and debt management for clients in financial difficulty. Project funded by City Bridge Trust. 
Adult Social Care Mental Health Project - If you suffer with mental health we can help you to reduce your debt and maximise your income. Project funded by London Borough of Hillingdon. 
Improving lives project - We can provide budgeting support to ensure you have improved financial capacity. Project funded by Henry Smith. 
If you are a Hillingdon Resident and would like to access one of our projects, the best way to reach us is via our telephone call back service. If you're a partner or professional working at a local organisation refer to us using our form and email to [email protected]

Our Funders 

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