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 (c) Hillingdon and Ealing Citizens Advice

Telephone Assessment Call-back Service for Residents of Hillingdon
To access this service please click on the following link:-

Telephone Assessment Call-back Service



Tuesday 16th September 2014, 9:30am to 5:00pm

The Pavillions - Uxbridge

Opened by the Mayor of Hillingdon, Cllr Catherine Dann

Come along and join us at the annual advice fair with over 20 organisations providing FREE information and advice on Community Support, Health, Debt, Welfare Benefits, Consumer, Education, Family, Housing and Employment


Welcome to Hillingdon and Ealing Citizens Advice - established 1939

Meeting the Advice Needs of the People of Hillingdon

If you are not a resident of the Borough of Hillingdon then please use the following link to check the Citizens Advice website for your nearest bureau.

Hillingdon and Ealing Citizens Advice exists to help people resolve the difficulties they face in everyday life. We do this by providing free information, advice and assistance in many areas. We also work to influence government policy for the better by drawing on the experiences faced by our clients.

Hillingdon and Ealing Citizens Advice is an independent registered charity providing free, confidential, impartial and independent advice and information on a wide range of subjects including Debt, Welfare Benefits, Employment, Consumer Rights, Housing, Immigration and other legal problems. We are an equal opportunities employer.

We gratefully welcome any financial contribution to the bureau, no matter how small. All donations are very gratefully received and help us keep our services going. For information on making a donation please click on the following link. Making a Donation.

We are a member of Citizens Advice, one of the UK's largest voluntary organisations serving 469 Citizens Advice Bureaux from 3,200 locations. Citizens Advice sets standards for advice and support bureaux with an information system, training and other services. Citizens Advice also co-ordinates the bureaux social policy, media, publicity and parliamentary work.

Hillingdon Advice & Information Line 

0344 848 7903
Monday, Tuesday, Wednesday and Thursday: 
9.30am to 12.30pm and 1pm to 3pm.
Automated information service at other times.
(Calls cost 5p per minute from a BT landline)

Useful Contact Numbers
A listing of contact numbers for residents of London Borough of Hillingdon may be accessed by clicking on the following link Useful Contact Numbers

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Useful Links
A listing of internet links for residents of London Borough of Hillingdon may be accessed by clicking on the following Useful Internet Links

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Our Bureau Location:

Hayes Bureau
Botwell Green Leisure Centre, East Avenue, Hayes, UB3 2HW
Tuesday and Thursday
Reception Desk open from
9.00am 1.00pm
Self Help Information Kiosk available Monday - Friday

Uxbridge Bureau
Colonnade, Civic Centre, Uxbridge, UB8 1UW
Monday, Tuesday, Wednesday and Thursday
Reception Desk open from
9.30am 4.00pm
Self Help Information Kiosk available during opening times

Ruislip Bureau
9 Eastcote Road, Ruislip, HA4 8BD
Monday and Wednesday
Reception Desk open from 9.30am - 11.30am

Information Sessions: 
call in at the times below and our Information Assistants will help you find information relevant to your enquiry.

Hayes CAB: Tuesdays and Thursdays 9.00am 1:00pm
Uxbridge CAB: Mondays, Tuesday, Wednesdays and
Thursdays 9:30am 4.00pm
Ruislip CAB: Mondays and Wednesday 9:30am - 11:30am

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Postcode Check
Advice and information is free to all members of the public who reside in the London Borough of Hillingdon. Click on the following link to check whether you may be eligible, Postcode Check.

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Advice Changes Lives photo

The aims of our Service are:
To ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the services available to them, or through an inability to express their needs effectively.

and equally

To exercise a responsible influence on the development of social policies and services, both locally and nationally.

Four principles of our Service are:
Free, Confidential, Independent and Impartial

Our Core Service:-

  • Advice and Information
  • Assistance with negotiating with agencies
  • We enable you to make decisions
  • We will refer you to other specialist agencies

We are open to all members of the public who reside in the London Borough of Hillingdon. 

Our core service is complemented by the work of specialist projects covering the whole of Hillingdon and working closely with our local offices.

For opening times, click link below for a copy of our:-

  Bureau Opening Times, or our,

All Service Leaflet or click on the following link for special opening times

Special Opening Times

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(c) Hillingdon and Ealing Citizens Advice

Charity registration number 1045991, Company Limited by guarantee, Registered number 3028957  England

Last modified: January 12, 2012