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(c) Hillingdon and Ealing Citizens Advice
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Welcome
to Hillingdon and Ealing Citizens Advice - established 1939
Celebrating 70 years of supporting
local people
New Telephone
Advice Call-back Service started on 27th January 2009. This is a
new initiative to help residents of Hillingdon affected by the economic
down turn and now covers urgent housing, employment and debt related enquiries.
(If you are not a resident of
the Borough of Hillingdon then please use the following link to check the Citizens
Advice website for your nearest bureau).
Hillingdon and Ealing Citizens Advice exists to
help people resolve the difficulties they face in everyday life. We do
this by providing free information, advice and assistance in many areas.
We also work to influence government policy for the better by drawing on
the experiences faced by our clients.
Hillingdon and Ealing
Citizens Advice is an independent registered charity providing free,
confidential, impartial and independent advice and information on a wide
range of subjects including Debt, Welfare Benefits, Employment, Consumer
Rights, Housing, Immigration and other legal problems. We are an equal
opportunities employer.
We are a member of Citizens Advice, one of the UK's largest voluntary
organisations serving 469 Citizens Advice Bureaux from 3,200 locations.
Citizens Advice sets standards for advice and support bureaux with an
information system, training and other services. Citizens Advice also
co-ordinates the bureaux social policy, media, publicity and parliamentary
work.
Hillingdon Advice &
Information Line
0844 848 7903
Tuesday, Wednesday and Thursday:
9.30am to 12.30pm and 1pm to 3pm.
Automated information service at other times.
(Calls cost 5p per minute from a BT landline)
Useful
Contact Numbers
A listing of contact numbers for residents of London Borough of Hillingdon
may be accessed by clicking on the following link Useful
Contact Numbers
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Useful
Links
A listing of internet links for residents of London Borough of Hillingdon may be
accessed by clicking on the following Useful
Internet Links
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Our
Bureau Location:
Hayes Bureau
One Stop, 49-51 Station Rd, Hayes, UB3 4BE
Tuesday and Thursday
Reception Desk open from
9.30am – 11.30am
Self Help Information Kiosk available Monday - Friday
Uxbridge Bureau
Link 1a, Civic Centre, Uxbridge, UB8 1UW
Wednesdays
Reception Desk open from
9.30am – 12.30pm
Self Help Information Kiosk available during opening times
Ruislip Bureau
9 Eastcote Road, Ruislip, HA4 8BD
Monday , Tuesday and Thursday
Reception Desk open from 9.30am - 11.30am
Information
Sessions:
call in at the times below and our Information Assistants will help you find information relevant to your enquiry.
Hayes CAB: Tuesdays and Thursdays 9.30am – 11.30am
Uxbridge CAB: Mondays, Wednesdays and
Thursdays 10.00am – 12.30pm
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Postcode
Check
Advice and information is free to all
members of the public who reside in the London Borough of Hillingdon. Click on the
following link to check whether you may be eligible, Postcode
Check.
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The aims of our Service are:
To ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the
services available to them, or through an inability to express their needs effectively.
and equally
To exercise a responsible influence on the development of social policies and services, both locally and nationally.
Four principles of our Service are:
Free, Confidential, Independent and Impartial
Our Core Service:-
- Advice and Information
- Assistance with negotiating with agencies
- We enable you to make decisions
- We will refer you to other specialist agencies
We are open to all
members of the public who reside in the London Borough of Hillingdon.
Our core service is complemented by the work of specialist projects covering the whole of Hillingdon and working closely with our local offices.
Click link below for a copy of our:-
Bureau
Opening Times, or our,
All
Service Leaflet
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