Local Adviceline: 0808 278 7893 

WorkWell: Supporting Your Journey Back to Work  

Are health needs affecting your ability to work? 
 
Whether you're looking to start a new job, need support in your current role (whether self-employed, a volunteer, or an employee), or are planning to return to work after an absence, WorkWell offers: 
 
Tailored one-to-one support from a qualified Work and Health Coach for individuals with disabilities or health conditions who need assistance starting, staying, or thriving in work. 
CV writing, job listings, and interview prep get help with crafting your personal statement and preparing for interviews. 
Confidence-building to ease your return to work, at your own pace, including managing work-related stress and enhancing self-esteem. 
Specialist support in areas such as mental health, diabetes, musculoskeletal (MSK) support, and guidance from employment relations experts to secure the adaptations you need in the workplace. 
Opportunities for volunteering and practical skill development to ease your transition back to meaningful work, helping you gain the experience you need to succeed. 
Flexible and accessible options including online coaching and in-person sessions tailored to suit your personal preferences and requirements. 
What sets WorkWell apart is its holistic approach, focusing on you as an individual and not just a part of the workforce. We aim to address all barriers to employment, from health-related issues to lack of confidence, and ensure your wellbeing is fully supported throughout your journey. 
 
Eligibility for WorkWell: 
 
You must be 16 or older
You need to live in or have a GP in Hillingdon or any of the other participating boroughs, including Brent, Hammersmith & Fulham, Harrow, Ealing, Westminster, or Kensington & Chelsea

Referral Pathways: 

1. Self-Referral: 
To refer yourself, simply click here or call 0808 196 2386. If you choose to self-refer via the link 
Important: When completing the online form, under " How did you hear about us?" please select 'Charity' and enter Citizens Advice Hillingdon as the referring organisation when prompted. 
2. Team Referral: 
One of our team members can refer you directly to the WorkWell programme. Please make contact with us via our telephone call-back service for assistance with this referral. 
Additional Support Available: 
 
WorkWell also connects you with other services such as Connect to Work, Talking Therapies, and more, helping you access the support you need to overcome challenges and return to or remain in work. Whether it’s managing mental health, finding a suitable work environment, or improving your skills, we’ll ensure you’re equipped with the right support to succeed. 
 
Video to learn more: 
Watch this video to understand how WorkWell can support your return to work journey. 

Meet Ahmad: A Journey from Isolation to Wellbeing 

Ahmad, a 50+ year-old individual, joined the WorkWell programme a few months ago, facing significant struggles with depression, paranoia, and deep mistrust of others. After recently moving into shared accommodation, Ahmad was seeking support to rebuild his life. 
 
Through consistent weekly meetings with his Work and Health Coach, Ahmad gradually began to trust his coach and open up about his struggles. The WorkWell programme provided comprehensive support, which included: 
 
• Gym membership for daily swimming 
• Regular therapy sessions 
• Nutritional guidance 
• Structured daily activities 
 
The transformation has been remarkable. Ahmad, who rarely left his home, now follows a fulfilling weekly routine that includes swimming, therapy, nutritionist appointments, and daily walks. He has developed connections with his neighbours and the gym community, growing more confident in social situations. A breakthrough came when Ahmad actively participated in a mental health workshop, asking questions and connecting with others who were facing similar challenges. 
 
"I've witnessed Ahmad's confidence grow significantly," notes his Work and Health Coach. "From his improved self-care to his willingness to engage with others, every step shows his true potential emerging." 
 
This case study highlights the success of the WorkWell programme in helping individuals overcome health-related barriers to employment, using Ahmad's personal transformation as an example. It showcases the holistic support provided, helping people regain their confidence, well-being, and connections with others. 

Our Funders 

Macmillan Cancer Support - Citizens Advice Hillingdon Funder
WorkWell - North West London