Quality of Advice Lead (0.6 FTE)
Position: Quality of Advice Lead (0.6 FTE)
Location: Hillingdon, London
Closing date: 24 May 2021
Job title: Quality of Advice Lead (0.6 FTE)
Location: Hillingdon, London (75% remote working possible)
London allowance: Yes
Salary pro rata: Yes
Hours per week: 3 days
Type of contract: Permanent
We are looking to recruit several new members of staff to this thriving local Citizens Advice. We have been successful in finding new sources of short and longer term funding so that we can expand our services to clients. We’ve just passed our audit, we have a really friendly supportive team – what’s not to like?
For this post we are looking for a really experienced, qualified generalist with some experience of casework to support our team to maintain and improve quality of advice. This might be the perfect job to take the first steps into an advice management role. If you would ideally like more hours, we will be in a position to offer full time work from January 2022 (when one of our supervisors is planning to reduce her hours). You would also be welcome to combine this role with one of the part time adviser roles that we are currently advertising. If you like the sound of us – drop us an email to find out more.
To download an application pack, please click here.
Closing date for applications: 24 May 2021
Interview date: 4 June 2021
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.