News
National Citizens Advice News
- Increasing numbers of small and newer energy suppliers delivering poor customer service
- Brilliant Energy customers’ supply to continue as normal, but Ofgem must “urgently move forward” with supplier reforms, says Citizens Advice
- Avro Energy’s failure to join DCC leaves it “unprepared” for SMETS2 rollout, says Citizens Advice
- Rent-to-own cap a win for people paying over the odds, Citizens Advice says
- People with a mental health problem can pay a premium of over £1000 every year
- Citizens Advice responds to Competition and Markets Authority’s proposed reforms
- Citizens Advice responds to Royal Mail’s new mail redirection prices
- Solarplicity provisional order “necessary to protect existing customers”, says Citizens Advice
- Majority of people surveyed back call for bailiff regulation as “government action is long overdue”
- Citizens Advice responds to Ofgem price cap announcement
- One in two people Citizens Advice helps with Universal Credit struggle to pay for housing as they wait for payment
- Citizens Advice responds to Financial Ombudsman Service’s debt collection figures
- Majority of mobile consumers overpaying for data at a total cost of £800 million
- True cost of electric vehicle tariffs unclear to consumers
- Almost 1 million non-switchers could pay-off Christmas debts by changing energy supplier
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