Message to our Stakeholders and Funders
As we reach the end of another busy year, we want to extend our warmest Christmas wishes and heartfelt thanks for continued support from our funders and stake holders. Their partnership has enabled us to make a meaningful difference for residents across Hillingdon during a time of growing need.
In 2024–2025, their support helped us achieve:
✨ Over 14,000 enquiry issues handled, including 8,751 from Hillingdon residents.
✨ 1,278 clients received in-depth casework, with over 68% identifying as disabled.
✨ £1.7 million in financial outcomes secured for local people — including:
• £1.5 million in income gains.
• £70,548 in debts written off.
• £134,135 in additional financial support.
✨ Over 90% of clients were happy with our service and would recommend us.
✨ Over 85% said our help made a positive difference to their situation.
✨ Clients also reported improved confidence, clearer next steps and better wellbeing.
As demand from disabled and vulnerable residents continues to rise, our work is more important than ever. Their support not only strengthens our services, but also ensures we can continue delivering accessible, high-quality advice for those who need it most.
Thank you for standing with us this year. We look forward to working together in 2026 to protect and strengthen support for our community.
Wishing you a peaceful Christmas and a bright New Year!
Citizens Advice Hillingdon Team
Message to Hillingdon Community
Citizens Advice Hillingdon office will be on holiday
from the 25th of December 2025 till 1st of January 2026.
This has been a challenging year for many and we are pleased that you reached out and asked for help. We are honoured that you chose us to help you in the most vulnerable moments of your lives. It is our pleasure that we could help our Hillingdon community with positive outcomes.
We have new ideas and outreach venues for New Year 2026! Make sure you subscribe our social media platforms and newsletter, so you can stay informed what is to come and where can you meet us.
The festive season is in full swing and many are taking some well-deserved rest, but for some people, this time of the year can bring extra stress, worry or financial pressure.
However, we do not want you to feel alone. If you have an urgent matter and cannot wait for our return, we have put together an information package how to get the help that you need, when you need it.
Stay safe, healthy, with a peace of mind this festive season!
Wishing you a peaceful Christmas and a better New Year!
Citizens Advice Hillingdon Team
Our Past and Current Funders
