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Looking forward

Citizens Advice Hillingdon is at an exciting and pivotal moment of change as we launch our new business operating model this year. We are strengthening our local structures and systems while playing an active role in transformation across the national Citizens Advice network.

As we grow and evolve, we are looking for engaged, forward-thinking

Trustees and

A Deputy Chair

to join our Board and help shape our future.

This is an opportunity to contribute insight, experience and strategic thinking at a time when strong leadership and fresh perspectives can make a real and lasting difference for our community.

About us

As a trusted local charity, Citizens Advice Hillingdon supports people across the borough to navigate life’s most complex challenges, from housing and debt to employment and welfare.

We provide free, impartial and confidential advice that helps individuals make informed decisions and builds stronger, more resilient communities. Our impact is made possible by dedicated staff and volunteers who share a deep commitment to fairness, inclusion, and access to justice for everyone.

The Opportunity

We seek to recruit progressive and startegic

Trustees and

A Deputy Chair,

to join our Board at a time of significant modernisation and growth. Working closely with the Chair, fellow Trustees and the Chief Executive.

You will play a key role in shaping our governance and strategic direction, as we launch our new business operating model this year.

You will help ensure the organisation remains agile, digitally confident and well equipped for the future. This is a meaningful opportunity to be part of positive change, influencing board processes, strengthening good governance and helping Hillingdon Citizens Advice continue to deliver impact for the community.

What we are looking for?

Up to five new Trustees and a Deputy Chair are being sought who bring strong critical thinking alongside a collaborative and inclusive approach. This opportunity will appeal to individuals motivated by social justice and ready to help shape and strengthen the systems that make fairness, support and access possible for our community.

Professional expertise and lived experience are equally valued, recognising that insight from personal experience strengthens informed decision-making. Applications are welcomed from people of all religions, employment statuses, ages and levels of experience, and first-time board applicants, particularly those bringing lived experience in one or more of the following fields are encouraged to apply.

HR & People Management

Finance

Communications

Fundraising Experience

What can you bring to the table?

Confidence with digital tools and processes to help modernise how the board and organisation works.

Strong communication and relationship-building skills.

Sound judgement, independence of thought and a commitment to collective governance.

Experience in either finance, HR, law, fundraising or campaigning (voluntary or professional). However all levels of experience will be considered.

A willingness to dedicate time and energy to advancing the aims and principles of Hillingdon Citizens Advice.

How to apply?

The role provides a rewarding and purposeful opportunity to help shape a vital community service and make a meaningful difference to people’s lives across Hillingdon.

If this opportunity resonates with you, we would love to hear from you.

This is a voluntary position.

Reasonable out-of-pocket expenses are reimbursed.

All trustee and a deputy chair enquiries must be clearly directed to: