Advice? Help Yourself:
For information, advice, guidance and learning materials in community languages
(c) Hillingdon and Ealing Citizens Advice
The Government has stated that this is the biggest change to the welfare system
in 60 years. Plans include the introduction of the new Universal credit which
will replace most working age benefits ....................
CAB is not just an advice
agency. We collect evidence from our clients to highlight recurring problems and
campaign for change. See Current Campaigns
In Hillingdon a wide range
of pressing social policy issues are brought to our attention by local people
who come to us for assistance. In the course of a year we send 300-400 Bureau
Evidence Forms to Citizens Advice for input into national campaigning as a
result of our casework for clients.
Our evidence on the
problems facing people in Hillingdon has been included in a number of Citizens
Advice Evidence Reports to MPs and Government.
These enable the CAB
service to campaign both locally and nationally for improvements in services and
in the law by:
- influencing the
Government when they are planning new laws
- highlighting issues to
MPs, councillors and other policy makers
- talking to local
councils about their services
- discussing problems with
companies to persuade them to improve their services
- running local campaigns
such as calling for more NHS dentists, better temporary housing or banking
Successful campaigns have
resulted in the introduction of rent deposit schemes, better housing benefit
services and action from Ofgem to fine a major fuel supplier and make it improve
Our Bureau Evidence
Forms have also given the people of Hillingdon a voice in the Equality and
Human Rights Commission Enquiry and in the Domestic Violence and Cost of
Living Home Affairs Select Committees.
By solving problems in this
way, the CAB service helps many more people in addition to those who come for
advice and assistance on an individual basis.
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To view our latest Social Policy Newsletter, click the below link.
Newsletter - October 2008.pdf (184KB)