| Need
Advice? Help Yourself:
For information, advice, guidance and learning materials in community languages
visit:- www.multikulti.org.uk:
(c) Hillingdon and Ealing Citizens Advice
|
Directors
Report
We live in difficult times.
Together with the worst economic conditions in many years, we are witnessing an
unprecedented loss of public trust and confidence in institutions such as banks
and even Parliament.
However, in these conditions the profile and reputation of the CAB service is
higher than ever and our own organisation is heading for a record year in terms
of service delivery to meet the high levels of local need for advice by people
affected by the downturn and unsustainable personal debt.
There are no signs that this is abating but with the support of our main funders
we have been able to make substantial progress in meeting these needs.
Openness to innovation and the possibilities of new technology are an important
part of our ongoing commitment to improving access to advice.
Our newsletter highlights some of the changes we have made recently to this
purpose. Our three bureaux are now open more hours than ever before and the ways
of contacting us have multiplied.
Our
advisers are also available at more outreach venues, our telephone advice line
is open more hours and requests can be made via this website, www.hillingdoncab.org.uk
In the New Year we look
forward to continuing the work with our partners to minimise the impact of the
recession locally and to help develop the best ways possible to speed the
community’s recovery.
Heather Brown (Director)
Click on the following
link to
view our latest News Letter or right click and Save Target As... to download a
copy of the news letter.
News
Letter .pdf
[back to top]
|
Our Core Service:-
- Advice and Information
- Assistance with negotiating with agencies
- We enable you to make decisions
- We will refer you to other specialist agencies
We are open to everyone and we work throughout the Borough of Hillingdon
Our core service is complemented by the work of specialist projects covering the whole of Hillingdon and working closely with our local offices.
Click link for a copy of our Bureau
Opening Times.
“With the commencement of form filling by admin staff, we can now provide a
back up service to the advisers freeing them to see more clients and deal with
more complex problems. At the same time making it an interesting addition to our
work, giving us a greater understanding of the benefits system.”
Hayes CAB Admin Staff
|
|