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Advice? Help Yourself:
For information, advice, guidance and learning materials in community languages
visit:- www.multikulti.org.uk:
(c) Hillingdon and Ealing Citizens Advice
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Our Mental Health Outreach project
provides a well used welfare
benefits and money advice service part-time to users of three mental
health centres in the borough of Hillingdon.
Pembroke Centre, 90 Pembroke Road, Ruislip Manor, Middlesex
HA4 8NQ, Tel No: 01895 622424
Mill House, 38 Riverside Way, Uxbridge, Middlesex, UB8 2YF,
Tel No: 01895 206800
Mead House, Hayes End Road, Hayes, Middlesex UB4 8EW, Tel
No: 020 8561 6676
If you currently use Mental Health Services at any of
the above centres, ask your Care Co-ordinator to refer you for advice and
information.
Alternatively, you can ask the Receptionist at the Centre for an
appointment.
The Adviser will be at each Centre on a regular basis – details
can be obtained from the Centre Reception and are advertised on Posters.
For more information click below to
view or right click below and Save Target As... to download the project report.
MHO Report October 2009 to March 2010.pdf
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Case Study:-
A white, female, married service user
suffering severe depression is a private tenant with three children living
with her, two in full time education and one in receipt of Jobseekers
Allowance (JSA). The couple are in receipt of JSA, Child Tax Credit, Child
Benefit and full Housing and Council Tax Benefit.
Due to her
disability, she was unable to look for employment and needed constant care
from her husband which, in turn, restricted her husband from seeking
employment. She applied for Disability Living Allowance (DLA) but was
unsuccessful.
Our Adviser successfully appealed against the DLA decision and the service
user was awarded DLA care and mobility components of £62.60pw which was
backdated with a one-off payment of £751.20. Our Adviser also assisted
the couple in making a joint claim for Income Support and her husband to
apply for Carers Allowance, thereby increasing their income by a further
£98.00pw and £50.55pw respectively.
The service user also had debts of £1,727 owed to Three Valley Water and
£828 to British Gas and was unable to meet the repayments. Our adviser
negotiated with their creditors to accept manageable repayments and
applied to British Gas and Three Valleys Water for grants to assist the
service user with repayment of the debts.
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