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 (c) Hillingdon and Ealing Citizens Advice

The Home Visiting Project ran successfully from January 1996 through to 2007. It provided in-depth advice, information and advocacy to people who were housebound and generally not able to use existing services due to ill-health disability or home caring responsibilities. It was funded jointly by Hillingdon Primary Care Trust and the Local Authority. This service has now ended due to withdrawal of funding by the Hillingdon Primary Care Trust.

The Home Visiting Project was a referral only service, located in the Uxbridge office.

Referrals to the Home Visiting Service were received from Social Services, Primary Health Care Teams and advisors working in each of the three offices of HECA.  Most of the clients seen have complex multiple problems and each home visit takes an average of two hours and generates a lot of time consuming follow-up work

Clients whose sole income was from means tested benefits, such as Income Support (frequently Income Support supplementing a State Retirement Pension), have an extremely restricted lifestyle and are often unable to afford nutritious, fresh food or sufficient heating for their homes.

Maximising income by obtaining awards of Disability/Welfare Benefits has a significant impact, enabling elderly clients and those suffering from chronic illness or disability to maintain independent lives in their own homes, thus reducing the detrimental effects of poverty on their overall health and well-being.

The Home Visiting Service provided equitable access to a full Citizens Advice Bureau service for those who were housebound.  Many people in this sector of the Community are amongst the most financially and environmentally deprived, and the advice and help received from the Home Visiting Service enabled them to improve their lifestyles and overall health and well-being.

For more information: click below to view or right click below and Save Target As... to download the Home Visiting Project Six Monthly Report.

        HV Report October 2006 to March 2007.pdf: 268K


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(c) Hillingdon and Ealing Citizens Advice

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Last modified: May 29, 2009