The aims of the C.A.B.
Service are:
To
ensure that individuals do not suffer through lack of knowledge of their
rights and responsibilities or of the services available to them, or
through an inability to express their needs effectively.
and equally
To exercise a responsible influence on the development of social policies and services, both locally and nationally.
The principles of the C.A.B. Service are that it is
Free: Advice and information is free to all members of the public who live in the London Borough of Hillingdon.
Confidential: The CAB offers confidentiality to enquirers. Nothing learned by a bureau from enquiries, including the fact of their visit, will be passed on to anyone outside the Service without their express permission. All CAB staff have signed confidentiality agreement.
Independent: The CAB is independent of all political parties, central and local government. As a completely independent Service the CAB is able to offer impartial advice to all enquiries and to take up any issue with the appropriate authority on behalf of individuals or groups.
Impartial: The service provided by the CAB is impartial. It is open to everybody, regardless of gender, race, creed or politics, and advice and help will be given on any subject without any preconceived attitude on the part of the organisation.